FAQ

Frequently Asked Questions

Ordering

How do I place an order?
Browse our collections, select your size and color, and add items to your cart. Proceed to checkout to complete your purchase securely.

Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately if changes are needed.

Sizing

How do I find my size?
We recommend consulting our size guide available on each product page. If you are between sizes, we suggest sizing up for a more comfortable fit during long shifts.

Do your scrubs run true to size?
Our garments are designed with healthcare professionals in mind and are true to size. Please refer to the individual product size charts for the most accurate fit guidance.

Custom Embroidery

Do you offer embroidery services?
Yes! We offer professional embroidery for names, titles, and logos. Visit our Group Orders page for bulk embroidery options or contact us for individual requests.

How long does embroidery take?
Embroidered orders require an additional 3–5 business days for production before shipping.

Shipping & Returns

How long does shipping take?
Please visit our Shipping Information page for full details on processing times and delivery estimates.

What is your return policy?
We accept returns within 30 days for unworn, unembroidered items. See our Returns & Exchanges page for full details.

Still Have Questions?

We're here to help. Contact our team and we'll get back to you promptly.